We provide fast and reliable shipping worldwide.
Orders are usually processed within 1-2 business days, and depending on your location you can expect your package within 5 business days (Europe). We understand how nice it is to not have to wait long, so we do our utmost to get your order to you safely and on time.
All about shipping
How long does it take to process my order?
We typically process orders within one business day. You’ll receive an email confirmation as soon as your order has shipped.
When will my order be delivered?
The delivery times depend on you
location and shipping method:
Within the Netherlands & Belgium : 1-3 business days
International : 3-7 business days
Can I track my order?
Yes. Once your order has shipped, you'll receive a tracking number via email so you can follow its progress.
What shipping options do you offer?
During checkout, you can choose between standard, expedited or express shipping. The available options and costs will be displayed there.
What are the shipping costs?
The Gentlee Bedtime Spray is shipped free of charge within Belgium and the Netherlands.
Costs vary depending on your location and order weight. Exact shipping charges are shown at checkout.
Do you ship internationally?
Yes, we ship to selected countries. You can check if your location is included during checkout.
Can I change my shipping address after placing an order?
We process orders quickly, so please contact us as soon as possible. Unfortunately, once your package has shipped, we can't make changes.
What should I do if my order is delayed?
If your order takes longer than expected, please contact us. We’ll help you track down your package.
What if my order gets lost or damaged during shipping?
That's frustrating, we get it. Contact us immediately, and we’ll assist you with a solution, such as a replacement or refund.
Can I cancel or change my orderafter placing it?
If you'd like to adjust or cancel your order, please inform us immediately. Unfortunately, once the package is shipped, we can no longer modify it.
Do you offer free shipping?
The Gentlee Bedtime Spray is shipped free of charge within Belgium and the Netherlands.
Live somewhere else? Your region's shipping rates will automatically appear at checkout.
