Latest update: april 3th, 2025

1. Glad you're here. By using our website [gentlee.be], you agree to these terms and conditions. It might sound official, but it basically means we have clear agreements with each other. These apply to everyone who visits, uses, or orders from our website.

2. Our Services

We offer a range of products designed to help children sleep better, along with inspiring blogs and other helpful content. Everything you read here is for informational purposes only and doesn't replace medical advice. Always trust your own judgment (and your doctor if needed).

3. Account and Registration

Interested in subscribing to our newsletter or creating an account? Great. That way, you stay updated on news and special offers. Please ensure your information is accurate and secure. Spot something suspicious? Let us know immediately.

4. Products and Orders

We do our very best to describe our products accurately and keep prices up-to-date. However, sometimes mistakes can happen. If an error occurs, we reserve the right to correct or cancel any order. We appreciate your understanding.

5. Payment and Shipping

Payments can be made securely through the payment methods provided on our website. Once your order is received, we'll get right on it. An estimated delivery time will be shown during checkout, but sometimes this can vary slightly. Don't worry, we'll keep you informed.

6. Your Privacy

We take your privacy seriously and only use your personal information (such as your name, email address, and order details) to enhance your experience with us. Want to know exactly how we handle your data? Please refer to our Privacy Policy.

7. Intellectual Property

Everything you see on our website, from texts to images and logos, is either our property or that of our partners. Copying or distributing without permission? We'd prefer you didn't. Have questions about this? Please get in touch.

8. Conduct Guidelines

We want our website to remain a pleasant place. That means no illegal or harmful activities. If someone doesn't follow this rule, we reserve the right to terminate an account or restrict access.

9. External Links

Occasionally, we may link to other websites providing useful information. However, we can't
guarantee their content or privacy policies. Always use your own judgment when visiting external sites.

10. Liability

We aim to provide accurate and reliable information but cannot guarantee everything will always be 100% correct. We're not liable for any damages resulting from the use of our website or products, except in cases of serious negligence on our part.

11. Changes to the Terms

We may occasionally update these terms and conditions. Please stay informed by checking them regularly. Changes take effect once they're posted online.

12. Applicable Law

These terms are governed by Belgian law, and any disputes will be settled by the competent courts in Ghent, Belgium.

Questions? We're here for you. Contact us at hello@gentlee.be, and we'll be glad to assist